When CDT client is started, „virtual phone initialized” message does not disappear

Cause

CDT starts using cache files from older configuration.

Resolution

• Clear IE browser cache and delete manually all files under „Temporary Internet files” folder. To clear IE cache, open Internet Explorer and use hotkey combination „Ctrl + Shift + Delete”. Check options „Temporary Internet Files” and „Cookies”, and click to „Delete”.
• If this does not work, then write to our Support team. (support@prominion.eu)